CX | Customer Experience

Focusing on fulfilling our partners requirements while proactively preparing for their future needs

We provide tailor made solutions aimed at accelerating and optimizing your business growth. Collaborating closely with our partners and adapting to the dynamic landscape of their demands.

Supporting our partners to respond to the dynamic world of customer needs. We deliver the next generation tailor made service solutions.

We support our customers with

  • Omnichannel CX
  • Integrated B2B Sales
  • Technical Support
  • Customer Success Management
  • Back-office Support
  • Community Management
  • Trust & Safety / KYC / Content Moderation

Contact Centre Services

Contact centers need to respond not only to conventional telephone and e-mail calls, but also to various communication channels such as SNS (Social Networking Services) and web chat due to the spread of the Internet and smartphones.

transcosmos has a track record of supporting the operations of
more than 3,000 customers companies globally.

We provide operation services based on the customer communication know-how cultivated there,
and strongly supports customers companies in expanding sales and optimizing costs.


We deliver our solutions in 30+ languages from all around the world with high proficiency.

Western European

  • English
  • French
  • Italian
  • German
  • Spanish
  • Portuguese
  • Dutch

Central & Eastern
European languages

  • Romanian
  • Russian
  • Turkish
  • Polish
  • Hungarian
  • Slovenian
  • Slovak
  • Ukrainian
  • Czech
  • Serbian
  • Lithuanian
  • Estonian
  • Bulgarian


  • Danish
  • Swedish
  • Finnish
  • Norwegian

Other languages that can be provided by our family network

  • Arabic
  • Japanese
  • Korean
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Cantonese
  • Taiwanese
  • Vietnamese
  • Formosan
  • Hindi
  • Thai
  • Indonesian
  • Malay
  • Tagalog
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